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Access & the “guided tour” (the 100% rule)

  • The initial walkaround. To save time, we highly value a ‘guided tour’ from a resident. Once we’ve assessed the fuse box, walking through each floor with us helps identify all socket locations, fans, and lights, ensuring nothing is missed.
  • Total access. We need to enter every single room that has power, including lofts, basements, garages, and sheds. If an area is out of bounds, please notify us beforehand.
  • Solo testing. After the initial walkaround, we will roam the building independently. Please note we will need to return to the consumer unit frequently between tests.

Fire detection & safety (for tenants / landlords)

  • Detector checks. We will inspect all hard-wired fire detection equipment. This includes verifying that detector heads are in place, are within their 10-year lifespan, and operate correctly via the test button.
  • Compliance. We also ensure detectors are present in the appropriate locations to meet current safety regulations for the property type.

The testing process (safety & tech)

  • Intermittent power. Expect the power to go on and off frequently. Do not consider power ‘stable’ until we give the final all-clear.
  • The insulation test. We send high-voltage signals through the wires. To prevent damage, every device must be unplugged. You can speed up the process by unplugging devices (including chargers and USB sockets) before we arrive!
  • Timing. Tests typically take between 30 minutes and 4+ hours. We recommend allowing a 4-hour window.

Faults & dangers (C1 / C2)

  • Immediate danger (C1). If we find a ‘Code 1’ danger, we are professionally obliged to isolate it immediately. Repairs will be discussed with the person responsible before work begins.
  • Further investigation. Faulty equipment or poor readings may require a follow-up visit.

The ‘human’ element (completion)

  • Leaving it right. We aim to leave everything as we found it. If we’ve missed a plug or a switch, please tell us! We are happy to correct it immediately.
  • Final resident check. Once we finish, please do a quick walk-around. Most importantly, confirm your freezer is running. Your satisfaction is our priority.

Print this fact sheet for everyone in the household.

Information only; your electrician will confirm details on site.

EICR and electrical safety in Margate, Ramsgate, or Broadstairs?